Members

Already a WTC Health Program Nationwide Provider Network (NPN) member?

Not enrolled in the Program yet or need help?

If you are not already a member but believe you may be eligible,
please click the Learn More button below for information on how to apply.

Learn More
If you are an NPN member and have questions, please click the General FAQs button below to browse our frequently asked questions, or call Member Services
(Monday – Friday, 8:00 AM to 8:00 PM ET)

For assistance, please use the following contact options:

+1 800-416-2898 – Toll Free

(Accessible only from the U.S., Canada, and the Caribbean)

Direct Dial: +1 614-362-2641

(Available internationally from any location)

Do you have a preferred provider that is not in the NPN network?

Review the Provider FAQs for NPN Members or nominate a provider by clicking the button below.

Nominate a provider

Member resources

NPN FAQs

Frequently asked questions for NPN members.

External Link Icon WTC Health Program Website

WTC Health Program website, including information on how to apply, covered conditions, research and statistical information, and more. 

External Link Icon Member Resources

Information and resources for 9/11 responders and survivors currently enrolled in the WTC Health Program. 

External Link Icon Program Pharmacy Benefits

Information about pharmacy benefits under the World Trade Center Health Program.

Prepare for Your Appointment

Information for 9/11 responders and survivors on how to schedule and prepare for appointments with NPN providers.

What to expect at your IHE

Your Initial Health Evaluation (IHE) is used to determine if you have any illnesses or conditions related to your exposure at 9/11 that may be eligible for treatment under the Program.

What to expect at your AME

The Annual monitoring exam (AME) is available to Responders and Survivors with a certified WTC-related health condition.